If you manage tourist accommodation in Catalonia, the guest report does not go to the Ministry of the Interior. It is reported to the Mossos d’Esquadra through the system run by the Generalitat: the registre de viatgers (guest registry).
It is the Catalan equivalent of the guest report that the rest of Spain submits via SES.HOSPEDAJES. The same underlying obligation, a different channel. People searching for “registre viatgers Mossos” usually arrive from a guide that assumed SES and did not fit their case.
Here we explain what the registre de viatgers is, what data it asks for, which deadlines to watch and why your SES.HOSPEDAJES registration is of no use in Catalan territory.
Why Catalonia does not use SES.HOSPEDAJES
The obligation to report the details of anyone who stays to the authorities is older than Royal Decree 933/2021. It arises from public safety, an area in which some autonomous communities hold their own competencies.
In Catalonia, the Generalitat carries out policing functions through the Mossos d’Esquadra, a full-service regional police force. State legislation provides that, in those territories, the reporting of guests is made to the regional force and not to the Ministry of the Interior.
The practical result: the substantive obligation is the same as in the rest of Spain (collect the guest’s data and report it to the authorities). What changes is to whom you report and through which channel. SES.HOSPEDAJES is not the valid system in Catalonia.
This connects with the full regional picture, which we cover in guest registration in Catalonia and the País Vasco (Basque Country): the País Vasco (Basque Country) has its own system reporting to the Ertzaintza, and Galicia adds a regional channel on top of the state one.
What the Mossos’ registre de viatgers is
The registre de viatgers (guest registry, in Catalan) is the procedure by which accommodation establishments in Catalonia report to the Mossos d’Esquadra the details of the people who stay with them.
The individual record for each stay is the Catalan equivalent of the guest report: one sheet per stay, with the details of the person staying and of the stay itself. In Mossos practice these reports are called hojas de viajeros; the exact name of the online form may vary and it is worth checking it on the official portal (see below).
It is worth being clear about one thing from the start:
- The registre de viatgers replaces submission to SES.HOSPEDAJES in Catalonia. It is not an additional step on top of the state one.
- There is no double submission. If the property is in Catalonia, you report to the Mossos and not to SES. If it is in another community without its own system, you report to SES.
SES.HOSPEDAJES and Mossos d’Esquadra: the differences
A quick summary to get oriented:
| Aspect | SES.HOSPEDAJES | Registre de viatgers (Mossos) |
|---|---|---|
| Who runs it | Ministry of the Interior | Generalitat de Catalunya |
| Who you report to | National Police / Guardia Civil | Mossos d’Esquadra |
| Territory | Rest of Spain | Catalonia |
| Guest data | Those of RD 933/2021 | Essentially the same |
| Credentials | Host code + SOAP user | Those issued by the Generalitat |
The question that comes up most: do you have to send the report to the Mossos and to SES? No. Reporting to the Mossos is what applies in Catalonia. The submission to the Ministry is not duplicated.
What data the hoja de viajeros collects
The data you collect from the guest is, in essence, the same that the guest report asks for in the rest of Spain. The basis matches that of RD 933/2021:
- Full name of the person staying.
- Type and number of the identity document (DNI, NIE, passport or document from the country of origin).
- Date of birth and nationality.
- Dates of the stay (arrival and, where applicable, departure).
- Contact details and, when minors travel, the relationship to the accompanying adult.
For minors, the rules on who is registered and how the accompanying adults are recorded are detailed in minors in the guest registry. The general criterion is the same as in the rest of Spain, but always verify the specifics of the Catalan form.
An important warning about the exact content of that sheet, the precise number of fields and the names of the forms: they may differ from the state list and change with updates to the Generalitat’s system. We do not reproduce a field-by-field list here because the reliable source is the official Mossos d’Esquadra portal. Check the required fields on the Generalitat’s electronic office before configuring your process.
Deadlines: when to report to the registre de viatgers
The reporting deadline in Catalonia is, in practice, similar to the state one: the report must be made at the moment of check-in or in the first hours after the start of the stay.
As with the state guest report, reporting the stay days later is a late report and may be subject to penalties. The safe operating rule is the same as always: collect the data at check-in and report the same day.
The exact deadline (specific hours, method of calculation) is set by the applicable Catalan legislation and may be updated. Confirm it on the official Mossos d’Esquadra portal for accommodation; do not take the figure from a generic guide as correct.
How to access the registre de viatgers
Reporting to the Mossos d’Esquadra is done through the channels that the Generalitat has enabled for accommodation establishments: forms or online applications of the electronic office and, where applicable, other means that the Generalitat itself indicates.
Three things to keep in mind:
- The credentials belong to the Catalan system. Your SES.HOSPEDAJES registration and credentials cannot be used to report to the Mossos. You need the registration and access issued by the Generalitat.
- Registering the establishment is a specific step. Before you can report stays, the accommodation must be registered in the Catalan accommodation system.
- The penalty regime is state-level. Fines for non-compliance are still governed by the Ley Orgánica 4/2015 de Seguridad Ciudadana (Public Safety Act), the same as in the rest of Spain. The brackets are in penalties for breaching RD 933/2021.
For the exact procedure, the official forms and the establishment registration, consult the Generalitat de Catalunya electronic office directly or the portal that the Mossos d’Esquadra maintain for tourist accommodation.
The registre de viatgers is not the same as the tourist licence
It is best not to confuse procedures. Reporting to the registre de viatgers is the safety obligation (reporting who stays). It is different from:
- The tourist licence or authorisation that your property needs to operate legally as accommodation. Operating without one has its own regime, which we cover in renting without a tourist licence and, by community, in the tourist licence by region.
- The tax and registration obligations that overlap with the activity.
In practice, a tourist-use property in Catalonia has to be authorised to operate and report each stay to the registre de viatgers. They are separate things. Complying with one does not exempt you from the other. The split of obligations (authorisation, registration, guest reporting) is laid out in licence, registry and guest report: the three obligations.
If you manage properties inside and outside Catalonia
This is the case for many agencies: one apartment in Barcelona, another in Madrid, another in Valencia. In practice, two procedures coexist:
- Barcelona (Catalonia): report to the Mossos d’Esquadra registre de viatgers.
- Madrid, Valencia and the rest of Spain without its own system: report to SES.HOSPEDAJES.
What decides where each stay goes is the physical location of the property, not the platform the booking came through. If an OTA simply marks the accommodation as “Spain”, it does not matter: a property in Catalonia reports to the Mossos; a property outside, to SES.
This forces you to keep different credentials and procedures depending on the community, and not to mix up the submissions.
What RegistroViajero covers today (and what it does not)
This is what matters most if you arrived looking for a tool for Catalonia.
Today, RegistroViajero submits guest reports only to SES.HOSPEDAJES (Ministry of the Interior). We do not yet report to the Mossos d’Esquadra registre de viatgers. Catalonia is in development, with no committed public date.
What this means in practice:
- If all your properties are in SES.HOSPEDAJES territory (Madrid, Andalusia, Comunidad Valenciana, Galicia, Castilla y León, etc.), RegistroViajero automates your guest report end to end.
- If you have a property in Catalonia, today we cannot cover that property. That stay is reported to the registre de viatgers through the Generalitat’s procedure, outside RegistroViajero.
- Integration with the Mossos is on our radar. When it arrives, we will announce it. Not before.
We would rather you knew where the limit is before you try us. Any tool that claims to cover “all of Spain” today should be able to demonstrate integration with the Mossos and with the Ertzaintza, not just with SES.
Next steps
- If you operate outside Catalonia and the País Vasco (Basque Country), RegistroViajero automates the submission of the report to SES.HOSPEDAJES. To understand the state rule, read what RD 933/2021 requires.
- If your portfolio mixes Catalonia with other communities, review the picture of guest registration in Catalonia and the País Vasco (Basque Country) so you do not duplicate submissions.
- For the penalty amounts (which apply the same in Mossos territory and in SES territory), see the penalties for non-compliance.
This article is informational and does not replace legal advice. The Mossos d’Esquadra registre de viatgers procedure, the required fields and the deadlines may change. Always check the information on the Generalitat de Catalunya electronic office and on the official Mossos d’Esquadra portal.
