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Mossos d'Esquadra Guest Registry: Reporting in Catalonia (2026)

Updated Clara BajoClara Bajo
Cobalt-blue azulejo: against the Barcelona skyline with the Sagrada Família, a traveller with a suitcase hands a sheet of paper to an official holding a tied file folder; a dog at their feet

Almost all the writing about the Spanish guest report was done looking at Madrid. Royal Decree 933/2021 is state law, SES.HOSPEDAJES belongs to the Ministry of the Interior, and most guides take for granted that this is the only possible circuit.

In Catalonia it is not, and the reason predates the decree: the Generalitat has its own police force with full public-safety competencies, and it built its guest-reporting channel in 2010, eleven years before RD 933/2021. That channel still runs and is still the one that applies.

Here we explain what the registre de viatgers of the Mossos d’Esquadra is, what data it asks for, which deadlines to watch and why your SES.HOSPEDAJES registration is of no use in Catalan territory.

Why Catalonia does not use SES.HOSPEDAJES

The obligation to report the details of anyone who stays to the authorities is older than Royal Decree 933/2021. It arises from public safety, an area in which some autonomous communities hold their own competencies.1

In Catalonia, the Generalitat carries out policing functions through the Mossos d’Esquadra, a full-service regional police force.2 State legislation does not by itself route the guest report to that force: what it does is leave those competences intact, and it is the Generalitat that legislated on top of that reservation, with the Order requiring reports to the Mossos and not to the Ministry of the Interior.

The practical result: the substantive obligation is the same as in the rest of Spain (collect the guest’s data and report it to the authorities). What changes is to whom you report and through which channel. SES.HOSPEDAJES is not the valid system in Catalonia.

This connects with the full regional picture, which we cover in guest registration in Catalonia and the País Vasco (Basque Country): the País Vasco (Basque Country) has its own system reporting to the Ertzaintza, and Galicia adds a regional channel on top of the state one.

What the Mossos’ registre de viatgers is

The registre de viatgers (guest registry, in Catalan) is the procedure by which accommodation establishments in Catalonia report to the Mossos d’Esquadra the details of the people who stay with them.3

The individual record for each stay is the Catalan equivalent of the guest report: one sheet per stay, with the details of the person staying and of the stay itself. In Mossos practice these reports are called hojas de viajeros; the exact name of the online form may vary and it is worth checking it on the official portal (see below).

It is worth being clear about one thing from the start:

  • The registre de viatgers replaces submission to SES.HOSPEDAJES in Catalonia. It is not an additional step on top of the state one.
  • There is no double submission. If the property is in Catalonia, you report to the Mossos and not to SES. If it is in another community without its own system, you report to SES.

SES.HOSPEDAJES and Mossos d’Esquadra: the differences

A quick summary to get oriented:

AspectSES.HOSPEDAJESRegistre de viatgers (Mossos)
Who runs itMinistry of the InteriorGeneralitat de Catalunya
Who you report toNational Police / Guardia CivilMossos d’Esquadra
TerritoryRest of SpainCatalonia
Guest dataThose of RD 933/2021Essentially the same
CredentialsHost code + SOAP userThose issued by the Generalitat

The question that comes up most: do you have to send the report to the Mossos and to SES? No. Reporting to the Mossos is what applies in Catalonia. The submission to the Ministry is not duplicated.

What data the hoja de viajeros collects

Orden IRP/418/2010 separates two things worth keeping apart. The documentary register stays at the establishment, follows the annex 1 model and must be kept for three years at the disposal of the Mossos d’Esquadra, who can require it to be produced4. What you report to the Dirección General de la Policía is the shorter annex 2 list5:

  • For the establishment: CIF/NIF, name, address, municipality and province.
  • For the person staying: document number and type, date of issue of the document, first name, surnames, sex, date of birth, nationality and date of arrival at the establishment.

The accepted documents are not exactly those of the state circuit either. For Spaniards, the DNI, the passport and the driving licence all count; for foreigners, the passport, the EU identity card or document (also Andorra, Iceland, Switzerland, Norway, Malta, Monaco and San Marino), a valid Spanish residence permit or one issued by another member state6.

Two absences surprise anyone arriving from SES.HOSPEDAJES. Annex 2 asks for no contact details: the address and phone number sit in annex 1, and there they are optional. And it does not ask for the relationship to the accompanying adult when minors travel, which RD 933/2021 does require and which appears in neither Catalan annex6. Nor is the departure date reported, only the arrival date.

For minors, the rules on who is registered and how the accompanying adults are recorded are detailed in minors in the guest registry. Bear in mind those are the state rules, and the Catalan form does not replicate them field by field.

Deadlines: when to report to the registre de viatgers

The deadline is set by article 6 of Orden IRP/418/2010 and it is specific: the information must be reported within twenty-four hours following the start of each person’s stay.7 It runs per person and from the start of the stay, not from the booking.

The figure matches the state deadline under RD 933/2021, although the two are not counted identically, so a mixed portfolio does not need two mental clocks: reporting at check-in satisfies both territories. Reporting the stay days later is a late report and may be subject to penalties.

Like any regional rule, the deadline may be updated. If you are going to build a process on top of it, check it against the official Mossos d’Esquadra portal for accommodation before you write it down.

How to access the registre de viatgers

Reporting is done electronically, through the Mossos d’Esquadra website, under the option “Registro de viajeros de establecimientos de hospedaje”.3 A non-electronic route exists, but article 4 of the Order reserves it for cases where, for duly justified special reasons, you cannot use electronic means: you then hand in two copies of the document at Mossos premises, in person or by post, or fax it to the relevant police station.8 It is not an alternative channel you can pick for convenience.

Three things to keep in mind:

  1. The credentials belong to the Catalan system. Your SES.HOSPEDAJES registration and credentials cannot be used to report to the Mossos. You need the registration and access issued by the Generalitat.9
  2. Registering the establishment is a specific step. Before you can report stays, the accommodation must be registered in the Catalan accommodation system.
  3. The penalty regime is state-level. Fines for non-compliance are still governed by the Ley Orgánica 4/2015 de Seguridad Ciudadana (Public Safety Act)10, the same as in the rest of Spain. The brackets are in penalties for breaching RD 933/2021.

For the exact procedure, the official forms and the establishment registration, consult the Generalitat de Catalunya electronic office directly or the portal that the Mossos d’Esquadra maintain for tourist accommodation.

The registre de viatgers is not the same as the tourist licence

It is best not to confuse procedures. Reporting to the registre de viatgers is the safety obligation (reporting who stays). It is different from:

  • The tourist licence or authorisation that your property needs to operate legally as accommodation. Operating without one has its own regime, which we cover in renting without a tourist licence and, by community, in the tourist licence by region.
  • The tax and registration obligations that overlap with the activity.

In practice, a tourist-use property in Catalonia has to be authorised to operate and report each stay to the registre de viatgers. They are separate things. Complying with one does not exempt you from the other. The split of obligations (authorisation, registration, guest reporting) is laid out in licence, registry and guest report: the three obligations.

If you manage properties inside and outside Catalonia

This is the case for many agencies: one apartment in Barcelona, another in Madrid, another in Valencia. In practice, two procedures coexist:

  • Barcelona (Catalonia): report to the Mossos d’Esquadra registre de viatgers.
  • Madrid, Valencia and the rest of Spain without its own system: report to SES.HOSPEDAJES.

What decides where each stay goes is the physical location of the property, not the platform the booking came through. If an OTA simply marks the accommodation as “Spain”, it does not matter: a property in Catalonia reports to the Mossos; a property outside, to SES.

This forces you to keep different credentials and procedures depending on the community, and not to mix up the submissions.

What RegistroViajero covers today (and what it does not)

This is what matters most if you arrived looking for a tool for Catalonia.

Today, RegistroViajero submits guest reports only to SES.HOSPEDAJES (Ministry of the Interior). We do not yet report to the Mossos d’Esquadra registre de viatgers. Catalonia is in development, with no committed public date.

What this means in practice:

  • If all your properties are in SES.HOSPEDAJES territory (Madrid, Andalusia, Comunidad Valenciana, Galicia, Castilla y León, etc.), RegistroViajero automates your guest report end to end.
  • If you have a property in Catalonia, today we cannot cover that property. That stay is reported to the registre de viatgers through the Generalitat’s procedure, outside RegistroViajero.
  • Integration with the Mossos is on our radar. When it arrives, we will announce it. Not before.

We would rather you knew where the limit is before you try us. Any tool that claims to cover “all of Spain” today should be able to demonstrate integration with the Mossos and with the Ertzaintza, not just with SES.

Next steps, depending on where your properties are


This article is informational and does not replace legal advice. The Mossos d’Esquadra registre de viatgers procedure, the required fields and the deadlines may change. Always check the information on the Generalitat de Catalunya electronic office and on the official Mossos d’Esquadra portal.

Sources

  1. Orden INT/1922/2003, of 3 July, on guest registers and entry forms, sole additional provision (allocation of competencies): the Order applies without prejudice to the competencies recognised to the autonomous communities that hold powers for the protection of persons and property and for the maintenance of public safety. The BOE currency note warns that the Order remains in force only in what does not contradict Real Decreto 933/2021, consolidated text (BOE).

  2. Ley Orgánica 6/2006, of 19 July, reforming the Statute of Autonomy of Catalonia, article 164.5: the Policía de la Generalitat-Mossos d’Esquadra operates across the whole territory of Catalonia and exercises all the functions proper to a police force, consolidated text (BOE).

  3. Orden IRP/418/2010, of 5 August, on the obligation to register and report to the Dirección General de la Policía the people staying in accommodation establishments located in Catalonia, articles 1.1 and 3: the Order applies to all accommodation establishments located in Catalonia, which must report the data electronically through the mossos d’esquadra website, option Registro de viajeros de establecimientos de hospedaje (DOGC no. 5693, of 16 August 2010, Spanish-language version). 2

  4. Orden IRP/418/2010, article 2, documentary register: every person staying must be registered by completing at least the information marked as compulsory in the annex 1 model, and the establishment keeps that information for three years at the disposal of the policía de la Generalitat-mozos de escuadra, with a duty to produce it on request (DOGC no. 5693, of 16 August 2010, Spanish-language version).

  5. Orden IRP/418/2010, annex 2, data to be reported to the Dirección General de la Policía: for the establishment, CIF/NIF, name, address, municipality and province; for the person staying, document number, document type, date of issue, first name, surnames, sex, date of birth, nationality and date of arrival at the establishment (DOGC no. 5693, of 16 August 2010, Spanish-language version).

  6. Orden IRP/418/2010, annex 1, guest register form model and instructions for completing it: note (2), accepted documents (for Spaniards the DNI, the passport and the driving licence; for foreigners the passport, the identity card or document for citizens of the European Union, Andorra, Iceland, Switzerland, Norway, Malta, Monaco and San Marino, a valid Spanish residence permit or a residence permit issued by another member state), and note (7), the optional character of the address, phone number, expected days of stay and signature; the form contains no relationship-to-accompanying-adult field (DOGC no. 5693, of 16 August 2010, Spanish-language version). 2

  7. Orden IRP/418/2010, article 6, deadline for reporting the information: within twenty-four hours following the start of each person’s stay (DOGC no. 5693, of 16 August 2010, Spanish-language version).

  8. Orden IRP/418/2010, article 4, reporting data by other means: only where duly justified special reasons prevent the electronic route, by handing in or posting two copies of the document to mossos d’esquadra premises, or faxing it to the relevant police station (DOGC no. 5693, of 16 August 2010, Spanish-language version).

  9. Registro de viajeros de establecimientos de hospedaje, official procedure page: to access the application you must hold the corresponding username and password, and the instructions to obtain them are given on the same Mossos website (Generalitat de Catalunya, consulted on 7 August 2026).

  10. Ley Orgánica 4/2015, of 30 March, on the protection of public safety, consolidated text (BOE).

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