Skip to content
Royal Decree 933/2021 · SES.HOSPEDAJES

Guest registration that does the paperwork for you

Your guests check in from their phone. You review it and we send the guest report (parte) to SES.HOSPEDAJES, at the Spanish Ministry of the Interior, automatically and on time.

No card. Ready in 2 minutes. And if you get stuck, we help you set it up.

Guests from around the world check in on their phones and arrive at your accommodation with the report already sent to SES.HOSPEDAJES
+1,000
accommodations registered
+12,000
reports sent to SES
96%
reports accepted first time

* Figures through June 2026

How does it work?

As easy as one, two and SES

We set it up together once. After that, you just share the link and review.

Getting set up: just once, and in minutes
1

Create your account

in 2 minutes, no card

2

Add your accommodation

with its Ministry establishment code

3

Connect SES and import your reservations

your SES credentials and your iCal calendars

The day-to-day of your check-ins, made easy
1

You send the check-in link

share it over WhatsApp, email or wherever you like

2

You review the data

your guest fills it in from their phone; you give the go-ahead

3

We submit to SES.HOSPEDAJES for you

we send the report to the Ministry of the Interior first thing the day after check-in

If the Ministry returns an error, we let you know and you retry without losing anything.

You, just two things. Us, everything else.

You handle two steps. The rest, including submission to SES.HOSPEDAJES, is on us.

What you do
  • Share the check-in link
  • Review and give the go-ahead

And that's it.

What we do
  • Collect the guest's data, in their language and from their phone
  • Check the document format (DNI, NIE, passport)
  • Generate the guest report (parte) as a PDF
  • Send it to SES.HOSPEDAJES automatically, always within the 24h deadline
  • Report cancellations to the Ministry too
  • Alert you if the Ministry rejects anything, and why
  • Keep the record and the signatures, with no deletion or loss
  • Encrypt and store your SES credentials (AES-256)
What does it look like inside?

A tool that explains itself

The dashboard where you manage guest registration, review each check-in and track every report sent to SES.HOSPEDAJES.

First, you add your accommodationYour reservations come in automaticallyThe guest registers themselvesYou track your day at a glanceAnd if a question comes up, ReVi helpsIf an inspection arrives, it is all there
01 / 06

First, you add your accommodation

Photo, address and SES credentials for each property. Change one detail and it updates across every pending report.

Is it for you?

If you manage tourist accommodation in Spain, we are your software

It does not matter how many accommodations you run or what type they are: if you have to register guests, it fits.

Is this you?
Sound familiar?

The guest lands past midnight, flight delayed and you already in your pajamas, and someone still has to copy their details into the Ministry portal. Miss it and the report goes unsent, while the 24-hour clock keeps running.

How we solve it

Here they register from their own phone, in their language, and the report reaches SES.HOSPEDAJES without you getting off the sofa. You just give it the go-ahead whenever suits you.

* Available across the SES.HOSPEDAJES territory. Catalonia and the Basque Country coming soon.

Works where your reservations already are

Connect the iCal calendars from Booking, Airbnb, VRBO and more. We only see the dates, your privacy is guaranteed.

Booking.comAirbnbVrboExpediaAgodaHostelworldHomeToGoTripadvisorGoogle CalendarHolidu
Why RegistroViajero?

Do not trade paperwork for even more complex software

We do one thing, guest registration, and we do it well. Compare it yourself.

RegistroViajero
A generic PMS
By hand (SES portal)
What it focuses on
Only guest registration, done well
Does everything; you use 10%
You do it, step by step
Effort per reservation
The guest fills it in, you review from home
Complicated processes and OCR that does not work
You copy the data by hand
Guest check-in
9 languages, no app or downloads
App download, friction and too much data
In person, to collect the signature
OTA integrations
No connections, no risk to your account
Delegating your account credentials always carries risk
No connection: you copy each reservation by hand
Privacy
We only access your reservation dates, nothing else
Full access to your account information
No third parties, but you manage it
Report to SES.HOSPEDAJES
Automatic and on time
Many do not even do it
You type it in, with the risk of missing the deadline
Support
A person replies; AI included at no extra cost
Extra cost for premium support or a virtual assistant
Only the bureaucracy
Getting started
We help you with your SES credentials and setup
Long onboarding; SES credentials are on you
On your own
Price
Monthly, unlimited use, no lock-in
Lock-ins, annual plans, usage charges and paid extra modules
Free, but it costs you time

If your property management software does not do the guest report, we are the perfect complement.

Automate guest registration today

Start free, 15 days

No card · Ready in 2 minutes · We help you set it up

Who trusts us?

Hosts who now sleep as well as their guests

People who manage accommodations like you and have already forgotten about the guest report.

We trust the process completely: every report reaches the Ministry correctly and on time. We have cut management time a lot and, with that margin, grown our accommodation portfolio by 60%.

Carlos Chica, Director · Agencia Gestión PuertoBajo
Carlos Chica
Director · Agencia Gestión PuertoBajo
How much does it cost?

One price. No fine print.

All of guest registration, for one flat monthly price. No usage credits, no surprises.

Pro Plan
€5 + VAT /accommodation/mo

You pay each month only for active accommodations. No minimums, no lock-in.

Start free, 15 days

No credit card

Our guarantee
Check-in is never blocked.
Even if your subscription lapses, your guests can keep completing their details. Only Ministry submission is paused until you reactivate it.
  • Unlimited guests
  • Direct submission to SES.HOSPEDAJES
  • Automatic iCal import
  • Digital check-in in 9 languages
  • Team roles and permissions
  • PDF and CSV export
  • QR codes for in-person check-in
  • Immutable audit log

A single fine for non-compliance with Royal Decree 933/2021 starts at €601. Your peace of mind, from €5.

Still have a question?

We are an open book, like the guest book

The most common questions about how RegistroViajero works, answered with honesty and transparency.

Do my guests have to install anything?
No. You send them a link through any channel you like and they open it in their phone or computer browser. No app to download.
When is the report sent to SES.HOSPEDAJES?
After the guest checks in, if it is validated, we send it for you first thing in the morning so you can log in and have the confirmation or any required changes in your inbox, always within the 24 hours set by Royal Decree 933/2021.
Does this automate guest registration?
Yes. Once set up, guest registration (or traveller registration) is automatic: the guest fills in their details from their phone, you give the go-ahead and the report is sent on its own to SES.HOSPEDAJES within the deadline. All you have to do is send them the reservation, validate it so we can submit it for you, and review it if the Ministry tells us there is an error with the data.
Can I connect Booking, Airbnb and other portals?
Yes. You connect the iCal calendar from Booking, Airbnb, VRBO and the other portals, and reservations come in on their own.
Does it work alongside my PMS or channel manager?
Yes. RegistroViajero doesn't replace your PMS: it's the complement that handles guest registration and submission to SES.HOSPEDAJES. We don't connect to your PMS account; we import only your reservation dates via iCal, so your privacy and credentials stay safe.
Does it work in Catalonia and the Basque Country?
Not yet. Those regions use their own systems (Mossos d'Esquadra and Ertzaintza). Integration is in development.
What happens if my subscription lapses?
Your guests can always complete their data. Check-in is never blocked by your plan status; if you want to keep submitting to the Ministry you will need to reactivate it, but your data is never lost.
What happens to my data if I cancel?
You can export your records as PDF and CSV at any time. We keep the reports for as long as Royal Decree 933/2021 requires (3 years) and then delete them automatically; they are not wiped the moment you cancel.
How long does it take to get up and running?
Creating the account and adding an accommodation takes a few minutes. To submit to the Ministry you need your SES credentials, and we help you set them up.

Let's talk

Got questions, or want a look inside RegistroViajero? Pick how you would like to reach us.

Or, if you prefer

We'll do our best to get back to you as soon as possible. Spanish business-hours restrictions apply.