Filing guest reports by hand is one of the worst ways a property manager can spend time: repetitive, on a 24-hour deadline, with a fine attached when something slips. That is why a whole category of apps exists to automate the guest check-in and the submission to SES.HOSPEDAJES. Here is an honest comparison of the main options in Spain in 2026.
Full disclosure first, because honesty demands it: RegistroViajero, first on the list, is ours. We have tried to keep the comparison fair (including the cases where another tool will fit you better) and third-party details come from their public websites at the date of publication. Verify before deciding.
The quick table
| Tool | Focus | Spanish reporting destinations | Published pricing |
|---|---|---|---|
| RegistroViajero | Compliance only: digital check-in + guest reports | SES.HOSPEDAJES (Catalonia and Basque Country in development) | €5/active property/month, 15-day trial, no card |
| Chekin | Full suite: check-in, payments, upselling, smart locks, biometric verification | SES, Mossos d’Esquadra, Ertzaintza (plus police integrations outside Spain) | Per unit and module, with minimums by property type |
| Check-in Scan | Multi-authority guest registration with a mobile app | SES, Mossos, Ertzaintza, TURESPAZO | Per establishment, per their website |
| HolaHuésped | Simplified SES for Airbnb/Booking hosts | SES.HOSPEDAJES | Per property, per their website |
| AvaiBook (Fast Check-in) | PMS + channel manager with a registration module | SES, Mossos, Ertzaintza from inside the PMS | Included in the PMS subscription |
What to look for before choosing
Beyond price, six things separate an app that removes work from one that just moves it around:
- Automatic submission and pre-validation. It should file the report to SES.HOSPEDAJES on its own and flag errors before sending, not when the fine arrives.
- Bookings in via iCal. If you key in every reservation by hand, you haven’t automated anything. Here’s how iCal sync works with Booking and Airbnb.
- Check-in languages. The guest fills in the form; if they can’t read it, you end up filling it in for them.
- Coverage for your region. SES covers almost all of Spain, but Catalonia, the Basque Country and Galicia run their own systems.
- Pricing with no fine print. Watch for minimums by property type and for paying for modules you’ll never touch.
- Support when something breaks. The report has a 24-hour deadline; if you get stuck on a Friday afternoon, it matters who answers, in what language, and how fast.
RegistroViajero
It does one thing: RD 933/2021 compliance end to end. The guest receives a check-in link (in 9 languages), enters and signs their data, the system validates it against the Ministry’s rules and submits the report to SES.HOSPEDAJES automatically. Bookings flow in on their own via iCal from Booking, Airbnb, VRBO and other calendars. You never have to open a government website yourself. And when something goes wrong, support is us: direct answers from the people who know the product, not a ticket queue.
- Who it’s for: managers and owners in SES territory who want guest reports solved without adopting an entire suite.
- When to pick something else: if you need Mossos or Ertzaintza submission today (ours is in development, and “in development” doesn’t file reports), or if you want payments, upselling and locks in the same package.
Chekin
The broadest product on the market: online check-in, biometric verification, payments and deposits, upsells, tourist taxes and smart locks. Its website claims a presence in more than 40 countries, with native police integrations in around fifteen of them. If you want a single vendor for the whole guest journey, it is the natural candidate.
- Who it’s for: operators with an international portfolio, or those consolidating everything with one vendor.
- Worth knowing: pricing grows per unit and per module, and there are contract minimums by property type. In public reviews, support is the most repeated complaint. For pure compliance you pay for the whole suite even if you use one piece. More detail in our Chekin alternatives comparison.
Check-in Scan
The authority-coverage specialist: SES, Mossos, Ertzaintza and TURESPAZO (Galicia). Its mobile app scans documents on the spot and has been on the market for years.
- Who it’s for: anyone operating across several regions with their own police systems who needs that coverage today.
- Worth knowing: the experience revolves around in-person document scanning more than remote pre-arrival check-in; if your flow is “the guest fills it in before arriving”, it is a weaker fit.
HolaHuésped
The minimalist: automates SES.HOSPEDAJES for Airbnb and Booking hosts, with automated messages to collect guest data. Simple and cheap to start.
- Who it’s for: the host with one or a few properties who wants SES off their plate with the least machinery possible.
- Worth knowing: SES only (no Mossos, Ertzaintza or TURESPAZO), no PMS integrations, and a small team behind it. If your operation grows, a migration is in your future.
AvaiBook (Fast Check-in)
Not a registration app but a PMS with channel manager (from the idealista group) that includes guest registration as a module. If you already use AvaiBook, switching it on is the natural move.
- Who it’s for: anyone wanting PMS + channel manager + compliance in one system, and willing to commit to that ecosystem.
- Worth knowing: you sign up for the whole platform; as a standalone compliance piece it doesn’t compete. If you already have a PMS you like, this isn’t your route.
How to decide in two questions
- Where are your properties? SES territory only: any option works, so compare price and flow. Catalonia, the Basque Country, or Galicia with TURESPAZO: today, Chekin or Check-in Scan; in the medium term this map changes (ourselves included).
- How much tool do you want? Compliance only: a specialist (us, HolaHuésped). The whole guest journey: Chekin. Full management with a PMS: AvaiBook.
FAQ
Is an app mandatory for filing guest reports? No. You can do it by hand on the SES.HOSPEDAJES portal. The apps exist because doing it manually for every booking, within 24 hours and error-free, is exactly the kind of task humans are bad at.
Are these tools legal with the Ministry? Yes. SES.HOSPEDAJES offers an official telematic channel precisely so third-party software can file reports with the holder’s credentials. Responsibility for filing stays with the landlord.
What if I pick the wrong tool? Low drama: the master data (properties, SES credentials) migrates in an afternoon. The expensive part isn’t switching apps, it’s the time lost filing reports by hand while you decide. Start with the basic automated flow and adjust later.
Which one is cheapest? For pure compliance, the specialists (HolaHuésped and us) tend to have the lowest entry cost: ours is €5/active property/month, no minimums, with a 15-day trial. Suites like Chekin cost more because they do far more than the report itself. Which works out cheapest for you depends on how many properties you have and how much tool you actually need.
